Questions That Are Often Asked
1. What kinds of payments do you take?
PayPal is the only safe way for us to get paid.
2. Do you ship for free?
Yes! We ship all orders in the UK for free.
3. What is the delivery time?
Processing orders takes 1 to 3 business days, and delivery usually takes 1 to 3 business days after the order is sent.
4. Is it possible to track my order?
Of course! When your order ships, we'll email you a tracking number.
5. What is your policy for returns?
You have 90 days from the date of delivery to send things back in their original condition. We process refunds within seven business days of getting your return. For full information, please see our Return and Refund Policy.
6. How do I start a return?
Please email us at contact@toysntech.shop or call +44 987 634 5122 with your order number and the reason you want to return it. We'll help you through the steps.
7. Do you send things to other countries?
At the moment, we only ship to the UK.
8. Are your items real and brand new?
Yes, TOYS N TECH LTD only sells brand new products that come from reliable suppliers.
9. Who can I talk to for help?
If you have any questions or need help, please email contact@toysntech.shop or call +44 987 634 5122.